Refund and Returns Policy

At HospitalKart, we aim to provide high-quality medical equipment and excellent customer service. If you are not satisfied with your purchase, please review our return and refund policy below.

Return Eligibility

Products can be returned if they are:

• Damaged during delivery

• Defective or not functioning properly

• Incorrect product delivered

Returns must be requested within 7 days of receiving the product.

Return Conditions

To qualify for a return:

• The product must be unused

• It must be in original packaging

• All accessories and manuals must be included

HospitalKart reserves the right to reject returns that do not meet these conditions.

Refund Process

Once the returned product is received and inspected, the refund will be processed within 5–10 business days.

Refunds will be issued through the original payment method.

Non-Returnable Items

Certain products may not be eligible for return due to hygiene or safety reasons, including:

• Used medical instruments

• Disposable medical items

• Opened sterile products

Return Shipping

Customers may be responsible for return shipping charges unless the product is defective or incorrect.